Frequently Asked Questions
What exactly does a sourcing agent do?
A sourcing agent is your on-the-ground team in China. We find reliable factories, negotiate prices, check quality, and coordinate shipping — so you don't have to fly to China every time you need a quote. Unlike trading companies that buy from factories and resell to you at a markup, we work for you. We don't own inventory. We find suppliers based on your specifications, negotiate on your behalf, and give you full visibility into factory pricing.
What services do you provide?
We provide end-to-end sourcing services including: supplier identification and vetting, price negotiation, sample coordination, product quality inspection, production monitoring, logistics and shipping coordination, and custom product design communication.
Do you only source jewelry?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much do your services cost?
We offer flexible pricing to suit different needs. Our service packages start from €99 (Launch Pack) for basic sourcing, €249 (Growth Pack) for full-service sourcing, and €699+ (Partner Pack) for end-to-end supply chain management. Each package includes different levels of support — choose what fits your business. Additional add-on services are also available.
Are there any hidden costs?
No. All costs are transparent and discussed upfront with detailed breakdowns provided.You'll know exactly what you're paying for before we start.
How do I get started?
Simply contact us with your product requirements — what you're looking for, target quantity, quality expectations, and budget. We'll review your needs and recommend the right package for you. No commitment required.
Do you provide samples before production?
Yes. Sample approval is a critical step in our quality assurance process.We coordinate samples from shortlisted suppliers and review them before sending to you for final approval.
How do you ensure product quality?
Through multi-stage inspections: we vet factories before production, monitor during production, and conduct final inspections before shipment.We catch issues early so you don't receive defective goods.
What happens if products don't meet specifications?
We work directly with suppliers to resolve issues and ensure compliance before shipment.We don't ship products that don't meet your standards.
Do you handle shipping and logistics?
Yes. We coordinate shipping via sea freight, air freight, or express courier depending on your urgency and budget. We also manage all export documentation and customs clearance.
How long does shipping take?
Typically: Ocean freight 35-50 days, Air freight 7–10 days, Express 5-7 days, depending on destination.
How do you vet suppliers?
Through comprehensive background checks, facility inspections, and performance history analysis.We visit factories, verify certifications, and confirm their capabilities before recommending them to you.
Can I trust your recommendations?
We work for you, not the factories. Our reputation depends on your satisfaction. We don't accept commissions from suppliers — our only incentive is to find you the best partner for your business.
Do you have client references?
Yes. We're happy to share references from past clients upon request. We've helped brands across multiple industries source products from China successfully.
How do I contact you?
Email us at hello@tigersourcing.net or reach out via WhatsApp. We respond within 24 hours.